My objective is to provide you, the commissioner, with an enjoyable experience while providing a quality service.
The first step: Request for commission(s): type and current pricing scheme, commission details, and accepted communication methods
To contact me about a commission, communications can be handled through the FurAffinity Note system, but I also require an e-mail address for contact outside of FurAffinity if the commission is accepted.
After I have accepted the commission, the commissioner MUST provide me with the necessary details in a timely fashion. If you are looking for something very specific, this is a very important step. If any details are not provided, then there is a possibility that the image may not be exactly what you had in mind. Feel free to use any medium to communicate details, from written descriptions to photographs to example art.
Copyright and Usage.
I retain all rights, including copyright, to any work that I create. (I don't want another individual to steal from me, or steal -your- commission, including your characters, from my work!) Commissioners may not use my work for commercial or for-profit purposes without my explicit permission. The commissioner may also not remove my watermark under any circumstance, unless given explicit permission. Most other forms of fair and personal use are freely offered, including lineart colouring and personal printing, as per below.
I reserve the right to post the final image on any of my personal galleries (including FurAffinity) unless otherwise notified beforehand.
I am bound to follow any requests to take down / modify any work that contains characters or objects that are copyrighted to another individual or organization. Note that this means that you will be obligated to remove my work from any of your personal or commercial online and offline presences as well. Please ensure that you have permission to use all characters and/or objects that you wish to use in your commission. There will be an additional charge for artwork that requires modification, and no refund will be offered in this circumstance.
Quote & Waiting Time
If there is any delay on your commission, you WILL BE NOTIFIED. You are welcome to poke me at anytime and ask about the status of your commission. I will happily answer any questions you may have.
I work on commissions regularly, but real life stuff does happen. (This is the reason why I do not take payment up front for large commissions.) However I try to get commissions completed as soon as I can. Time does vary depending on the complexity of the image, so I can only offer an approximate turnaround time.
However, to speed things up as quick as possible, it should be noted that the quicker the commissioner responds to my messages/notes and commission Works-in-progresses, the faster I will be able to work on the commission. I jump between commissions while waiting on responses. This means other images might get completed and posted before yours, but please understand that does not mean I haven't been working on your commission.
If you wish to have an image completed by a specific deadline, PLEASE notify me during the initial commission request and we can work something out. I do request I have at least a minimum of one to two weeks to complete a basic commission.
The commission will be considered accepted when first payment has been received.
For badges, sketches, lineart, and coloured sketches, I require full payment up-front.
Anything else, payment must be sent after the lineart has been approved, unless otherwise agreed upon in advance.
For any large projects ($300+), Multiple Image Orders/Sequential art, I require payment upfront. ($300+)
Payment is done entirely through PayPal. The commissioner will be emailed a PayPal invoice. Alternative forms of payment may be discussed in advance, but I usually only work through PayPal. All payments are to be made in CAD. (Canadian Dollars)
If you wish for your commission to remain private and unposted to personal galleries (Including FurAffinity), there is an additional fee of $20 USD. Please notify me before requesting the commission so a proper quote can be given.
Phases & Revisions
Revisions during sketch phase:
Commissioners are allowed 1 large revision for free. This can include revisions on anything in the image, as long as it does not require a complete redraw of the entire image. The commissioner can also request a reasonable amount of small revisions.
Anything after these initial revisions, or a complete redraw, will carry an extra fee depending on how large the requested revision is, anywhere between $5 - $10 per revision.
Revisions during colour stage:
Commissioners may no longer request a redraw or fixes that require edit to the lineart or initial drawing. Commissioners MAY request edits in colouring. Anything major that requires major recolouring will be charged $5 - $10 depending on scale.
If at any time there are any character or detail mistakes (Colour errors, marking mistakes, missed prop, etc.) on my part (i.e, discussed in advance when initially requesting the commission) They will of course be fixed free of charge, or a partial refund can be discussed.
For digital commissions, the commissioner will receive the final, high resolution image after I receive final payment (if applicable). I will provide you with .JPEG and lossless .PNG images as well as smaller sized lower resolution files appropriate for posting to online galleries.
Files can either be sent via E-Mail, Dropbox or any other discussed method. I keep a backup of all my art and commissioners are welcome to request the files from me again in the future if they are ever lost. I can also provide the .PSD file by request as long as the image is not altered in any way without my permission.
For traditional commissions, the commissioner will receive the a high resolution scan of the deliverable as well as smaller sized lower resolution files appropriate for posting to online galleries. A large watermark will be added digitally.
Again, commissioners are welcome to post their commissions to any of their personal galleries so long as my watermark remains clearly on the image. A link to my gallery in a description or comment field would also be very much appreciated. Commissions may be printed for personal use only.
(If applicable) Final payment
The final deliverable will be withheld until payment is received in full. Commissioners will be able to view the completed deliverable in low resolution JPEG format only, with watermarking. If there is any issue with the final image, please let me know as soon as possible!
(If applicable) Mailing
I can ship worldwide! There is a shipping fee to cover the cost of postage depending on what, where and how the commission is being sent. Please contact me to discuss mailing options.
I can not be responsible for anything lost or damaged in the mail.
(if applicable) Third-Party Lineart colouring
When you commission lineart from me you are very much allowed to colour it yourself or commission another artist to colour it. My only condition is that my watermark signature remains on the final image.
Cancellations and Refunds
I reserve the right to cancel a commission at any time. I also have the right to refuse a commission based on subject matter and comfort level.
Refunds CAN NOT be provided for completed work that has met details originally supplied to me. However if I have made an error, please let me know, we can discuss options, including a refund.
Partial Refunds: If you wish to be refunded and I have already started working on your commission, you will be charged for the amount of completed work done on the commission and received said completed work.
On a more personal note...
Please please please! Be polite and straightforward.
If you have a problem with the final image LET ME KNOW! Don't be silent about it. We can do something about it. My goal is to make you happy. You are paying for my service and I want to ensure you are happy with what you receive and feel that your dollars are well spent.
Last Updated: January 1st, 2018.